Return & Refund Policy

Return & Refund Policy for Nutrio

Thank you for shopping with Nutrio! We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review our return and refund policy below:

Returns
You can return products within 14 days from the date of purchase.
To be eligible for a return, the product must be unused and in the same condition as when you received it, including the original packaging.

Refunds
Once we receive your returned product, we will inspect it and notify you of the status of your refund.
If your return is approved, we will process your refund to the original payment method.
7 days may be required for the refund to appear in your account, depending on your bank or credit card provider.
Exchanges
If you wish to exchange a product for a different size, please follow the return process, and place a new order for the desired item.
Shipping Costs
You will be responsible for paying the return shipping costs, unless the product is defective or there was an error in your order.
How to Initiate a Return or Refund
To initiate a return or refund, please contact our customer support team at Phone: 02135886382
Email: contact@metamorphd.com with your order number and reason for return.
If you have any further questions or concerns, feel free to reach out to us. We’re here to help!